Complaints

The Commercial Radio Code of Practice 2017 (Code) regulates content broadcast on commercial radio.

The Code provides a formal complaints process for matters pertaining to the Code. A copy of the Code is available at the Commercial Radio Australia website here.

If you wish to make a complaint under the Code about something you heard on one of our broadcasts you can either:

  • Download this form and email the completed form to This email address is being protected from spambots. You need JavaScript enabled to view it.; or
  • Write a letter and mail it to 56 Lydiard Street North, Ballarat VIC 3350. More information about what to include in your letter of complaint can be found at the Commercial Radio Australia complaints information page here

For general feedback please contact the station manager on 03 5331 1333.

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